PRIVACY POLICY for local storm center

Privacy Policy for Local Storm Center

Effective Date: July 1, 2025

Local Storm Center (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website, www.localstormcenter.com, and any related services, including the Start Service form.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide, including:

  • Full name

  • Email address

  • Radio station or business name

  • Location and delivery preferences

  • Sponsor or scripting information

  • Payment details (e.g., name, email, billing address), collected and processed via Stripe

  • Account login credentials (e.g., email and password hash), managed through Squarespace

We also collect non-personal information automatically through cookies and analytics tools (see Section 5).

2. How We Use Your Information

We use collected information to:

  • Respond to service inquiries and onboard new clients

  • Deliver daily weather forecast audio files

  • Communicate billing updates, service changes, and support information

  • Maintain accurate service and client records

  • Improve website performance, usability, and security

We do not sell, rent, or share your personal information with advertisers or unrelated third parties.

3. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area (EEA), we process your personal data under these legal bases:

  • Consent – For forms or fields collecting identifiable data (e.g., Start Service form)

  • Contract – To fulfill our obligations under a service agreement

  • Legitimate Interests – To improve functionality and respond to inquiries

4. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw previously given consent

  • Object to or restrict certain types of processing

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at johnny@localstormcenter.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site speed, layout, and responsiveness

  • Analyze website traffic and visitor behavior

  • Enable secure login and payment features

Types of cookies we use:

  • Performance cookies (e.g., Adobe Fonts / Typekit)

  • Analytics cookies (e.g., Adobe Analytics, Showtime Analytics)

  • Essential cookies required by Stripe and Squarespace for authentication, session management, and checkout

You can manage or disable non-essential cookies via our Cookie Policy or through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce service agreements

Inactive client records may be securely archived or deleted after 24 months of inactivity.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no system is 100% secure, we strive to prevent unauthorized access, misuse, or data loss.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors. If such data is submitted, we will delete it promptly upon discovery.

9. Third-Party Services

We work with trusted providers who support essential service delivery. These include:

  • Stripe – Secure online payment processing

  • Squarespace – Website hosting and optional client login access

  • Dropbox – Forecast file delivery

  • Adobe Fonts – Typography for website branding

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf. You can review their privacy practices here:

10. Changes to This Policy

We may revise this Privacy Policy at any time. If material changes are made, we will update the Effective Date and post a notice on our website. Continued use of our website or services following such notice will constitute acceptance of the updated policy.

11. Contact Us

For privacy-related questions or data access requests, please contact:

Johnny Caudle
Owner & Authorized Representative, Local Storm Center
Email: johnny@localstormcenter.com
Address: 4858 Hawfield Street, Kannapolis, NC 28083